Disclosed is a system for collecting customer information, wherein the system comprises: central processing platform and communication terminal. The central processing platform comprises: database server for supporting database system, index and statistics of sale data; storage device for storing system data which includes sale data; short message server for communicating with short messages and application server for providing customer network service. The communication terminal sends short messages to the central processing platform and receives the short messages from the central processing platform. The database server, storage device, short message server and application server are connected via local area network. |